Message from the President Chris W. Brussalis, President & CEO

This edition of The Hill Group’s newsletter examines the transformation of our workforce.  We are encountering the most diverse workforce the world has seen, both in terms of traditional metrics such as age, gender, race and ethnicity, and in aspects not as easily measured such as learning styles and communication preferences.  We recognize that the most successful organizations are those that anticipate, embrace, and plan for the needs of a changing workforce.  In this newsletter, we provide several approaches to improve your organization’s ability to create a culture supportive of changing workforce needs.

Organizations must be in tune to the needs and dynamics of their markets.  It is essential that each organization’s culture is supportive and embraces the dynamics needed to provide goods and services in an ever-changing marketplace.  Workforces also must be responsive and diverse in expertise, experience, and background.  It is difficult-to-impossible to manage what you do not measure; therefore, organizations need to establish targets and metrics in order to be responsive and continually improve.  Organizations also must benchmark themselves against peer and aspirant organizations.  From these activities, they can identify and apply best practices.

Each approach is valuable in building a sustainable, vibrant organization.   These practices can be integrated into your organization’s planning processes.  This allows senior executives, managers, and front-line employees to provide input on how changing workforce dynamics may affect attraction, training, measurement, and other key initiatives.  Incorporating proactive workforce planning into your organization’s overall strategy ensures key stakeholder commitment and accountability.

We welcome your comments on any of the topics included in this newsletter, and encourage you to share any other approaches your organization has used to embrace workforce changes.  Please feel free to contact me at cbrussalis@hillgroupinc.com or 412.722.1111.

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