The Hill Group is proud to present Insight and Innovation, a newsletter for our clients, colleagues, and friends.  The purpose of this newsletter is to share with you some ideas and thoughts that are pertinent to running successful organizations.

           Presidents Message

           Impact in the Context of Constituents

           Quantifying the Unquantifiable: Crafting Your Organization's Success Story

           Client Spotlight:  RAVEN

           Presidents Message
           Getting Lean without Atrophy

           Opportunity Watch For Healthcare

           Process Improvement for the Common Good

           Client Spotlight:  Energy Innovation Business Council

               Economic Impact of New Energy Manufacturing in Michigan

             Presidents Message

             Against the Odds: The Importance of Enhanced Capacity for Nonprofits in
                 Difficult Economic Times

            How 2009 Taught Us to Do More with Less

            Client Spotlight:  CCAC-Allegheny County Workforce Alliance Emerging
                  Industry Study

          Capitalizing on Milestones

President Message

Milestones - Your New Recruitment Strategy

Recognizing Employee Milestones

Leveraging Organizational Milestones for Continuous Improvement

Milestones as Money-makers

               Accountability

President Message

Treating Accountability as the Baseline for Performance

Big Brother in not Watching

Sustaining Advantage through Measurement and Accountability for
       Change

Workforce Development/Aging Workforce

Message from the President

Human Capital as a Competitive Advantage: Tapping into the
       Talents of a Diverse Workforce
Communication is Key in Today’s Work Environment
Organizational Development & Measurement

Sales and Business Development

President Message

Competitive Advantage through Passionate Employees

Are Your Sales People Out To Lunch?

Determining and Measuring “Business-Critical” Talent:  Using Lead
       Indicators to Recruit the Right Talent  

              Customer Service

President Message

With Service and Satisfaction for All

Customer Service - Exceeding Expectations

External Service Quality Standards: A key to keeping your customer
       and winning those of your competitors

Strategic Planning

President Message

Industry Partnerships and Strategic Planning

Does Your Company Have A Pulse On Employee Opinions

Strategic Technical Regulatory Management (SToRM™): Integrating
       the Regulatory Environment into the Strategic Planning

Recruiting the Right People

President Message

Gaining a Competitive Edge In Workforce Development

Genetic Testing In The Hiring Process

Measurement to Leverage Human Capital

President Message

A Strategy for Talent

Workforce Retention

Battling the Brain Drain

President Message

A Values Statement

Do Corporate Values Impact the "Bottom Line?"

Commonwealth of PA Awarded $40 Million for Healthcare Workforce
       Needs!

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